Phone +64 7 350 3327

Atsala

Frequently Asked Questions

Below are a few easy quick questions you might have about staying at Atsala Apartments Rotorua.

We are always here to help you with your booking, just give us a call on +64 7 350 3327 or email Ian on ian-elsie@xtra.co.nz.

Why book with Atsala?

If you are looking for a home away from home, we are the perfect place to stay. We take care of your individual needs and you are very important to us.

How do I make a reservation?

Please either call us on + 64 7 350 3327 email us your required details on ian-elsie@xtra.co.nz or you could you the online booking system. We will then send you a confirmation of your booking.

What do I do if I want to change the number of nights or the number of people of my stay?

It is possible to make changes to a reservation if you send written notification by e-mail to ian-elsie@xtra.co.nz within 48 hours. Please note that all booking changes are subject to availability.

Can I bring my pets to stay with me?

No sorry we don't allow pets to stay at the apartments, but there is Bimlers Pet Ranch dog boarding kennels and cattery in Rotorua, where your pets can stay. Please visit their website on http://www.bimlerspetranch.co.nz/

Do you give a discount for long term stay?

Yes most definitely please either call us on + 64 7 350 3327 or email us your required details on ian-elsie@xtra.co.nz. and we will be more than happy to offer a discount for long term stay.

Is there any possibility to visit the apartment before I book?

Of course, if you are in Rotorua you are welcome to contact us for an appointment to view the apartment.

Do I need to clean my apartment myself?

No we clean the apartment before you arrive and after you leave, if you are staying long term, we will arrange a cleaning time with you that suits you.